Don’t want to pay for home delivery?
You don’t have to. Climbing Frames UK is now offering a FREE pickup service from our Warwickshire warehouse. Once we receive your online order we will contact you to arrange a warehouse pick up date. Minimum of 1 working days notice is always required.
- Customer Collections are available Monday – Thursday 9a
m – 5pm and Friday 9am – 12pm only.
- The pickup address – Nuneaton, Warwickshire, CV10 (We will provide full pick address once order has cleared)
- You will need to take a printout of your order confirmation along with the card you paid on, photographic ID and proof of address (utility bill etc.) for collection.
- If you need box weight and dimensions please click on ‘Tech Spec’ in the product description, this will provide the dimensions for each individual box.
- You will need to be prepared to load your own vehicle unless we can load by forklift.
Or why not use our easy home delivery option for as little as £29.99?
We are often asked about our delivery options – Time, prices and how it works! Here is everything you need to know about our delivery!
The Delivery Process:
Our delivery department will book you in within 48hrs of placing your order. Detailed instructions with clear shipping information is provided. Our delivery is within 5-10 working days unless we have advertised the stock as unavailable.
How long will it take to get my order?
Our home build play sets will normally arrive within 5-10 working days. Delivery times vary depending on your location and delivery type. Accessories and small products delivered using a parcel service normally arrive within 3 days. Accessories ordered with playsets are occasionally delivered separately. This depends from which warehouse is dispatching them.
How big are the boxes?
It depends on the Climbing Frame or product, but most Climbing Frame boxes are big and heavy. They are as long as the longest pieces of wood in the set, which is normally the slide, swing beam and uprights (legs). Most play sets are at least 2m long and 50cm wide. Playhouses and accessories are in smaller boxes but vary subject to their dimensions.
*You can find the exact box dimensions by viewing the product and clicking on ‘Tech Spec’
If you have any further questions regarding Collections on Delivery please do not hesitate to contact us using Live Chat, Email (firstname.lastname@example.org) or call us on 01284 852574.