Adventure Playsets Warranty

Limited Warranty

Adventure Playsets Inc. insures to the Original Owner of our product, that the components of our set are free from defect in materials and will be warranted for one year from the time of purchase. In addition, all wooden components will be warranted against rot or insect damage for 12 Years to the original owner. All non-wood components will carry a one-year warranty only.

All defective parts that are discovered and reported in the first thirty days after purchase will be replaced at no charge to the registered customer. After thirty days of purchase, shipping and handling charges for replacement warranty parts will be passed on to the consumer. All returned goods would be accessed by our customer service department. We will not accept any goods without an authorization code. Our customer service department will give out all codes. Failure to supply authorization code with shipment will void all said warranty. Our customer service department can be reached at 1-800-856-4445.

This Limited Warranty does not cover the following:

• The cost of labor required to re-install or dis-assemble the defective component
• The cost of shipping after the initial 30 days from purchase
• The cost of air freight
• Cosmetic defects that do not affect the structural integrity of the play center
• Any abnormal conditions such as vandalism, improper installation, misuse or abuse, or improperly maintained
• Damage done by nature such as wind or lightning, etc.
• Natural defects of wood such as warping checking or any other physical properties of wood that do not present a hazard

Adventure Playsets products have been carefully designed to ensure your Childs safety. Any modifications made to your play system could result in serious injury as well as voiding all warranties.

Our playsets are designed for Residential use only, for children between the ages of 3 and 11, for a single-family dwelling. Commercial use such as nurseries, parks or schools, voids all warranties.